Consultation is by appointment only. Appointments may be made either by telephone in person at the reception desk. If you feel that your condition is serious and you need to be seen urgently at the surgery, please phone and tell the receptionist who will arrange for you to be seen as quickly as possible. Please do not request an urgent appointment if you do not really need it as you may be denying another patient whose need is greater. Please give the receptionist as much information as possible in order that they can assist you and signpost you to the most appropriate person for treatment.
We offer a range of appointments every morning and afternoon. These can be booked in advance or on the day. We pre-book 30% of our doctor appointments so that patients who have to make special arrangements to attend can be accommodated.
We only pre-book up to a maximum of 2 weeks with the doctors because further than that patients forget. We do have a text messaging service which means we text reminders the day before the appointment is due. If you would like to take advantage of this service please give your mobile number to a member of staff. The rest of the appointments are held back for patients who phone and need an appointment that day.
All appointments with the Practice Nurse and the Health Care Assistant are pre-bookable.
Appointments with the Treatment Room Nurse in the clinic next door to our Practice can be made by telephoning 01355 233547.
Do you work full-time and find it hard to get to the surgery during our normal working hours? To try and make things a bit easier for you we now provide GP appointments between 07:30 and 08:30 on certain days of the week. For more information please speak to our receptionist.
If you are registered patient and have not seen a GP for three years and are aged between 16 and 75 you may request a general health check. If you are aged over 75 years and haven’t seen a GP for over 12 months you may request a general health check.
Pauline Frame and Jane Reid are our Phlebotomists - who take bloods for over 18s. The clinics are on Monday, Wednesday and Friday mornings. Please phone reception to make an appointment with one of the HCA team if you require your blood pressure checked or to have bloods taken. Alternatively you can arrange an appointment at the Treatment Room at Alison Lea Health Centre (appointments only) and Hunter Health Centre (Drop in clinic)
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.