What to do When We Are Closed
Lanarkshire Health Board is responsible for the provision of out-of-hours services. To access this service you should phone the surgery number as usual where you will be given the contact details for NHS 24. Or you may contact NHS 24 directly by calling 111 or visit their website www.nhs24.com
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Getting the Right Care in the Right Place
The way people access A&E services is changing to keep patients and NHS Scotland safe this winter – making sure
everyone gets the right care in the right place.
Local A&E departments remain open for those who have a life-threatening emergency.
However, to ensure patients have the fastest access to the treatment they need, anyone with a non-life threatening
condition who would usually go to A&E should now call NHS 24 on 111 first, day or night, to be directed to the right NHS
If A&E is the most appropriate place to provide the right care, patients will either be directly referred to A&E by NHS 24
or a telephone or video consultation with a senior clinical decision maker.
For further information on where to access the right medical care, visit NHSinform.scot/right-care